1. Who we are
One8 Decors (“we”, “us”) is an event décor service based at Casa Rio, Dombivli, Maharashtra, India. This policy explains what information we collect through this website, why, and the choices you have.
2. What we collect
When you use our enquiry form we ask for:
- Your name
- Date, type and description of your event and your requirements
- Your budget range and preferred theme
- Your venue address
If you message or call us, we also see your phone number and anything you choose to share. We do not ask for payment card details, passwords or government ID through this website.
3. Why we use it
- To understand your requirements and prepare ideas and a quotation
- To check date availability and plan logistics for your venue
- To reply to you and follow up on your enquiry
- To keep records of agreed bookings and respond to queries about them
We do not sell your information, and we do not use it for unrelated advertising.
4. How the enquiry form works
When you submit the form, our website checks the details and prepares a pre-filled WhatsApp message addressed to our business number. The message is only sent when you press send in WhatsApp. Our website server does not store your enquiry; it only keeps short-lived technical data (such as an IP-based counter) to limit spam and abuse. Once your message is in WhatsApp, WhatsApp’s own terms and privacy policy apply to it.
5. Cookies, fonts and third parties
We do not use advertising cookies or analytics trackers on this site. Our pages load fonts from Google Fonts, which means your browser may share technical information such as your IP address with Google. Links to WhatsApp and Google Maps open those services, which have their own privacy policies.
6. How we protect information
We use HTTPS, server-side validation, spam and rate-limit protections, and restrict access to enquiry details to the people who need them to serve you. No online system can be guaranteed to be completely secure, so please avoid sharing sensitive personal information in your enquiry.
7. How long we keep it
We keep enquiry conversations for as long as needed to respond to you, deliver booked services and handle any follow-up queries, and delete or archive them when they are no longer needed.
8. Your choices
You may ask us to tell you what information we hold about you, to correct it, or to delete it, and you may withdraw your consent to us contacting you. We will respond within a reasonable time and in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023, to the extent it applies.
9. Photos and videos of our work
We may photograph or film our décor to showcase our work. If you would prefer your event not to be featured, please tell us before the event and we will respect that.
10. Changes to this policy
We may update this policy from time to time. The “last updated” date at the top shows when it was last revised.
11. Contact us about your data
Phone / WhatsApp: +91 99677 16813
Address: Casa Rio, Dombivli, Maharashtra, India